How long does it take for my order to be processed?
Once you place your order online, we will reply a.s.a.p to your nominated email address with the total order value and banking details for the next step in the order process. Once payment has been received it will be put in the queue to be packed and shipped. This can take up to 2 business days .
How is payment made?
Payment can be made either by internet banking ,Paypal and Afterpay
How long does payment take to clear?
Once payment is made, it is normally cleared within 48 hours.
How long does it that to receive my order?
Once payment is cleared, the parcel will be packed and sent with the courier. As we are based in Victoria depending on where you situated it can take 1 day within Victoria. Interstate delivery times may vary.
How much will it cost to send my order?
The cost to send your order will depend on how heavy your order is and the location of the delivery address. This calculated once your order has been placed..
What happens if it’s been more than 48 hours and I still have not received my order?
Please email our friendly sales team at firstname.lastname@example.org to track the progress of your order.
I am looking for an item but cannot find it online.
Please email our friendly sales team at email@example.com and we will notify you whether this product is available.
Unfortunately we are a B2C ( Business to Consumer business) on our website. Our Free shipping does not apply to any businesses purchasing through us to further on sell our products. We do reserve the right. If you would like to purchase please send us an email on firstname.lastname@example.org